At Curvolve, we want you to feel confident, comfortable, and empowered in your second-skin activewear.♥︎

 If something isn’t quite right, you are welcome to return your item(s) for a refund or store credit, provided the return meets our requirements below.

RETURN WINDOW

We have a 14-day return policy, which means you have 14 days after receiving your order to request a return.

Please Note: Because our collections are produced in small, limited drops, we do not offer direct size or item exchanges. If you need a different size, you can return your original item for a refund or store credit and place a new order on our website subject to stock availability.

RETURN ELIGIBILITY REQUIREMENTS

To ensure your return is accepted, your item(s) must meet the following conditions:

• Tags & Packaging: Must be neatly folded with all original tags attached and in original packaging.
• Clean Condition: Must be free of perfume, body odor, deodorant marks, makeup, tan marks, or pet hair.
• Hygiene Notice: Trying on activewear is expected but please try on all bottoms over underwear. Items returned with hygiene compromises, stains, or signs of intense wear/washing will strictly not be accepted.
• Non-Returnable Items: Final sale items, gift cards, underwear, socks, or items purchased during special promotional clearance sales cannot be returned.

HOW TO START A RETURN

Since every order is processed with personal care by our team, returns are handled directly via email:

1. Email us at info@curvolve.com within 14 days of receiving your package.
2. Include your Order Number (#XXXXX) and the specific item(s) you wish to return.
3. Our customer support team will reply within 48 hours with return address details and instructions.

Important: Please do not send items back without contacting us first. Packages returned without prior authorization or an order note inside will not be processed.

RETURN SHIPPING COSTS

• Customers are responsible for paying their own postage/shipping fees to return items to our facility.
• We strongly recommend using a tracked shipping service. Curvolve will not be held accountable or responsible for parcels that are lost, damaged, or misdelivered in transit back to us.

REFUNDS & PROCESSING

• Once your return package arrives and is inspected by our team, we will notify you via email regarding the approval or rejection of your refund.
• Approved refunds will be automatically credited back to your original payment method. Please allow 5–10 business days for your bank or card provider to process and post the refund to your account.
• Original shipping fees are non-refundable.

DAMAGED OR FAULTY ITEMS

Please inspect your order upon arrival. If you receive a defective, damaged, or incorrect item, email info@curvolve.com immediately with photos of the issue so we can evaluate it and make it right for you right away!